Q. Can I buy Products on the Website?

A. We are in the very early stages of enabling customers to purchase directly from the website. For now, we are limiting direct purchase to our Charity Partner and Special Event Spirit items as we keep a small inventory of these on hand all the time.

However, because most of our products are custom-made, we feel it’s important to have a discussion with you about your order first to make sure Zoe is making exactly what you would like so please continue to use the Contact Us form or email us at zomuchmore@gmail.com.

Q. How does Pricing work?

A. We try to keep pricing as simple as possible:

• Single bracelets: $5 each (whether solo or part of a stack)

• Stretch Wraps and Necklaces/Chokers: $12

• Single Color Ink Pens, Mechanical Pencils, Stylus Pens: $5 (Novelty focal beads may have upcharge)

• 4 Color or Tube Filled Pens: $7.50

• 8 inch Card/Picture Holder: $10

• 4.5 inch Card/Picture Holder: $5

As always, 20% of topline revenue goes to our Charity Partners. We make a donation to each one at the end of the calendar year.

With the exception of Non-Profits, we do need to charge sales tax on products depending on the state you live in. The current rate in Massachusetts in 6.25%.

We will work with you to price bulk orders at a discounted rate. Contact us to discuss.

Q. Do you ship to other parts of the country?

A. Yes! We are happy to send to you wherever you are and will simply just add shipping at cost for First Class Mail through USPS . Over time, we hope to figure out a better deal!

Q. how does bracelet sizing work?

A. Over time we will likely move to more standardized sizing but for now, we typically use Zoe’s or Aaron’s wrists as the starting point for “off the rack” bracelets based on who we think it might appeal to but we encourage you to let us know if you think the bracelet should be larger or smaller than average. You can always measure a bracelet you own and let us know the length that’s best for you when you place your order. We also do have molds for several different sizes that we use when needed. Zoe can always adjust the pattern if necessary to ensure a good fit. No extra charge for alterations!

Please note that we do not recommend for very young children (or those accustomed to using chew jewelry) due to the potential choking hazard. While many Zo Much More products do appeal to sensory needs, they are not a therapeutic product per se.

Q. How DOES Swag Bag/Kit assembly pricing work?

A. We will work to a price based on the parameters of the specific project to see if it makes sense to go by the piece, the bag/kit or simply by the hour. Contact us to discuss.

The customer typically provides the items and packages, but if you prefer to have us purchase them, we can do so and pass the purchasing costs on to you directly (no mark-up).

As it’s our goal to promote equitable opportunities for individuals with disabilities, we set an hourly charge based on the going rate that most individuals around Zoe’s age would get paid working at a part-time job. Zoe is extremely efficient at this type of work!

We are NOT required to charge sales tax for services.

Q. How DO I PAY FOR PRODUCTS & SERVICES?

A. Our accounting system is set up using Square. When we complete an order, we will email or text you the invoice. The invoice will give you several different options for payment - credit or debit card, Apple or Google Pay.

If you prefer Venmo, we are set up as @Zomuchmore.

You can also pay by cash or by check (payable to Zo Much More).

For Charity Partner and Special Event Spirit bracelets, you can now purchase them directly on the website from the Spirit Shop page but we prefer you get in touch with us for orders of more than 10 items.

Q. How does zo much more support organizations committed to improving quality of life for adults on the autism spectrum?

A. Many companies donate a portion of their bottom line profits to other organizations. At Zo Much More, our starting plan is to donate 20% of topline revenue (excluding sales tax and/or shipping) from every order - whether products or swag bag/kit assembly - to an organization that seeks to improve quality of life for individuals on the autism spectrum. Said another way, anytime you spend $5, we donate $1 to a worthy organization.

Our 4 Charity Partners are: ACEing Autism, East Coast Jumbos, Waypoint Adventure and Operation House Call.

Q. DO YOU SUPPORT OTHER NON-PROFITS ASIDE FROM YOUR CHARITY PARTNERS?

A. Yes! We offer discounts and in-kind donations to non-profits and can make custom items for non-profits. Contact us to discuss.

Q. CAN I MAKE A CONTRIBUTION TO SUPPORT ZO MUCH MORE?

A. We need to be honest. Collecting contributions was never on the Zo Much More roadmap. We set ourselves up as for-profit social enterprise so that we could run this business in a way that would be flexible to Zoe’s needs over time and would allow us to support our charity partners to our fullest extent possible vs. focusing on maximizing profit. We have priced our products in a way that simply allows us to cover our costs, make our donation to our charity partners and if there’s anything left over, we reinvest it in the business.

However, over time, we find that so many people approach us wanting to make a contribution that we’ve finally decided to enable that ability. We need to be clear that since we are not a non-profit, it is not tax-deductible but it is very much in support of our mission as they enable us to better support our Charity Partners and to further invest in our business.

It is still always our preference to provide some products or services and never our intention to actively solicit contributions but we also respect that sometimes people feel strongly that they want to contribute but don’t necessarily need something we provide.

In the short term, if you want to make a contribution, you can Venmo us @Zomuchmore or Contact us with the amount you would like to contribute and we will send you an invoice which gives you the ability to use a variety of payment methods.