FAQs

Q. Can I buy bracelets on the Website?

A. We are in the very early stages of enabling customers to purchase directly from the website. For now, we are limiting direct purchase to our Charity Partner and Special Event Spirit bracelets as we keep a small inventory of these on hand all the time.

However, because most of our products are custom-made, we feel it’s important to have a discussion with you about your order first to make sure Zoe is making exactly what you would like so please continue to use the Contact Us form or email us at zomuchmore@gmail.com.

Q. How does Bracelet Pricing work?

A. We are trying to keep pricing as simple as possible so we are starting out with this plan:

$5 per single bracelet (whether solo or part of a stack)

$12 per 3ish Stretch Wrap

$15 per 5ish Stretch Wrap

As always, 20% of topline revenue goes to our Charity Partner.

We do need to charge sales tax on products depending on the state you live in. The current rate in Massachusetts in 6.25% - or about 31 cents per bracelet.

We will work with you to price bulk orders at a discounted rate. Contact us to discuss.

Q. Do you ship to other parts of the country?

A. For now, we are focused mostly locally where we can hand-deliver bracelets ourselves or through our awesome network of friends. However, we are happy to send to you; we will just add shipping cost for First Class Mail through USPS (typically about $5 but may vary based on the number of items and the distance they need to travel). Over time, we hope to figure out a better deal!

Q. how does bracelet sizing work?

A. Over time we will likely move to more standardized sizing but for now, we typically use Zoe’s or Aaron’s wrists as the starting point for “off the rack” bracelets based on who we think it might appeal to but we encourage you to measure a bracelet you own and let us know the length that’s best for you when you place your order. We also do have molds for several different sizes that we use when needed. Zoe can always adjust the pattern if necessary to ensure a good fit. No extra charge for alterations!

Please note that we do not recommend for very young children (or those accustomed to using chew jewelry) due to the potential choking hazard. Zo Much More bracelets are not a therapeutic product.

Q. WhAT’s THE DIFFERENCE BETWEEN SENSORY FIDGET PENS AND SUPER-SENSORY FIDGET PENS?

A. Both versions of Fidget Pens feature a very tactile-friendly sensory top portion with pieces that spin. The Super-Sensory Fidget Pen also contains a see-through lower barrel section that is typically filled with very small beads that provide some additional visual and auditory sensory experience. Currently, all of our Fidget Pens write in black ink. Sensory Fidget Pens are $5 each and Super-Sensory Fidget Pens are $7.50 each. We are required to charge sales tax.

Q. How DOES Swag Bag/Kit assembly pricing work?

A. We will work to a price based on the parameters of the specific project to see if it makes sense to go by the piece, the bag/kit or simply by the hour. Contact us to discuss.

The customer typically provides the items and packages, but if you prefer to have us purchase them, we can do so and pass the purchasing costs on to you directly (no mark-up).

As it’s our goal to promote equitable opportunities for individuals with disabilities, we set an hourly charge based on the going rate that most individuals around Zoe’s age would get paid working at a part-time job. Zoe is extremely efficient at this type of work!

We are NOT required to charge sales tax for services.

Q. How DO I PAY FOR PRODUCTS & SERVICES?

A. Our accounting system is set up using Square. When we complete an order, we will email or text you the invoice. The invoice will give you several different options for payment - credit card, Apple or Google Pay.

If you prefer Venmo, we are set up as @Zomuchmore.

You can also pay by cash or by check (payable to Zo Much More).

For Charity Partner and Special Event Spirit bracelets, you can now purchase them directly on the website from the Shop page.

Q. How does zo much more support organizations committed to improving quality of life for adults on the autism spectrum?

A. Many companies donate a portion of their bottom line profits to other organizations. At Zo Much More, our starting plan is to donate 20% of topline revenue (excluding sales tax and/or shipping) from every order - whether bracelets or swag bag/kit assembly - to an organization that seeks to improve quality of life for individuals on the autism spectrum. Said another way, when you buy a bracelet for $5, we donate $1 to a worthy organization.

Our featured charity partner for 2024 is Operation House Call. Our additional charity partners to date are ACEing Autism, East Coast Jumbos and Waypoint Adventure.